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Acceptable Use Policy - Signetique

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Signetique is a Web Presence Provider. User accounts on our Internet servers are subject to compliance with the terms and conditions set forth below. Under the terms of this agreement, your placement of information on Signetique’s servers is an acknowledgement that you have read and understood this agreement, and that you agree to be bound by the terms and conditions below.
If you do not wish to be bound by these terms and conditions, you should not proceed to place any information of any kind on Signetique’s servers.

PARTIES

  1. WEB PRESENCE PROVIDER
    SIGNETIQUE IT PTE LTD, whose registered office is at
    140 Paya Lebar Road, #08-02 AZ @ Paya Lebar, Singapore 409015
  2. CUSTOMER
    RECITALS

    Provider is in the business of offering online services available through its web site www.signetique.com to its customers.

    (A) Customer ‘s accounts on the Provider’s Internet servers on its aforesaid Web sites are subject to compliance with the terms and conditions set forth below and such terms and conditions as are found in its Web sites when the Customer avails itself of the services at that Web site.

    (B) Under the terms of this Agreement, the Customer placement of any information on Provider’s server is an admission of having read and understood the terms and conditions of this Agreement, and to be bound by the terms and conditions below.

PROVIDER’S OBLIGATIONS

  1. The Provider through its web site at www.signetique.com arranges for its online services as described in the said web sites and to enable its customers to have an online presence for the
    conduct of its activities.
  2. The services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied in any and all usage of any services offered by the Provider. Any advice or information given by Provider or its agents or employees shall not create a warranty.
  3. Provider gives no warranty that the service shall be uninterrupted or error free or that any information, software or other materials accessible on its services are free from viruses or other harmful components.
  4. Provider shall under no circumstances be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from Customer’s use of or inability to use the services, or for third parties’ use of the service to access Customer’s Web space, or to access the Internet or any part thereof, or any third parties’ reliance of or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance.
  5. The Provider reserves the right to carry out amendments, modifications or replacements where in its opinion such amendments modifications or replacements are necessary to remove or amend any material which are or are likely to be construed as being illegal, obscene threatening defamatory discriminatory promoting illegal or unlawful activity or otherwise objectionable or in violation of any rules regulations or laws to which the website is subject and the provider shall notify the Customer accordingly.
  6. The Provider reserves the right to refuse to carry out amendments, modifications or replacements where in its opinion such amendments modifications or replacements are or are likely to be construed as being illegal, obscene threatening defamatory discriminatory promoting illegal or unlawful activity or otherwise objectionable or in violation of any rules regulations or laws to which the website is subject and the Provider shall notify the Customer accordingly.
  7. The Provider reserves the right to terminate its service to the Customer at Provider’s sole discretion and to deny access to all or part of the service without notice if Customer engage in any conduct or activities that Provider in its sole discretion believes violates any of the terms and conditions in this Agreement and the Customer agrees that it shall have no cause of action for any loss of business/profits and or for any damages whatsoever. The Provider shall also have the right to notify directly all the clients and the users of the Customers of its website of the closure.

CUSTOMER’S OBLIGATIONS

  1. The Provider’s services shall be used for lawful purposes only. It is strictly prohibited to use any of these services if the use thereof by the Customer violates any laws rules and or regulations in any jurisdictions.
  2. While using the Provider’s service, Customer shall not(a) restrict or prevent any other user from using and having such access to the Internet(b) post or transmit any material likely to be construed as being illegal, obscene threatening abusive offensive indecent libelous defamatory discriminatory promoting illegal or unlawful activity or otherwise objectionable or in violation of any rules regulations or laws to which the website is subject to including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability

    (c) Post, publish, transmit, reproduce or distribute any information or software which contains a virus or other harmful component;

    (d) Post, publish, transmit, reproduce, distribute or in any way exploit any information, software, or other material obtained through the service for commercial purposes (other than as expressly permitted by the provider of such information, software, or other material);

  3. The Customer agrees that as the person legally liable or as the authorised person for use of this account, complies with the minimum age of 18 years of age and shall furnish the Provider with a current and truthful name, postal address and telephone number for its records, and this obligation shall continue throughout the duration of this Agreement any changes to be notified to the provider in writing within 3 days from the change taking into effect.
  4. The Customer consents to the Provider monitoring the services electronically from time to time and to disclose any information as necessary to satisfy the law, or to protect itself or its subscribers.
  5. The Customer unconditionally accepts that by placing information on Provider’s servers that such information becomes available to all Internet users and that Provider would not be able to limit or restrict access to such information or protect such information from copyright infringement.
  6. The Customer undertakes complete responsibility and risk in using the Provider’s servers and the Internet and it shall be the Customer sole responsibility(a) to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise offered by the Provider or on the Internet generally.(b) for the files and data residing on Customer’s account and for files and data transferred and to maintain all appropriate backup of files and data stored on Provider servers.
  7. Customer agrees not to maliciously or intentionally interfere with the proper operation of the system, including but not limited to defeating identification procedures, obtaining access outside to that which Customer is authorized for, and impairing the availability, reliability, or quality of service for other customers.
  8. Customer further agrees not to interfere with the proper operation of other systems reachable through the Internet, including any attempt at unauthorized access and to comply the Acceptable Use Policy of any network or service connected to.
  9. Customer shall adhere and comply to system policies whether now or in the future as published online by Provider, including restrictions on services available with each account type, restrictions on certain features, and all other policies designed to protect and enhance the quality and reliability of service by Provider.
  10. Customer accepts that the security of its account is its sole responsibility and shall notify Provider immediately in writing by registered mail, return receipted, to Provider at the above address in the event the Customer believes that the security of its account had been compromised in whatsoever manner. The Customer shall be wholly responsible for any misuse or compromise of its account for which Provider had not been properly notified.
  11. Customer agrees not to use shared hosting account as a backup/storage device. This includes but not limited to Videos, Photos, Music, ISO, archiving of electronic files, log files.

PAYMENT

  1. The Customer shall pay for the services received from Provider, in advance of the time period during which such services are provided. Customer agrees that all setup fees and domain name fees are non-refundable once setup is completed and that until and unless Provider is notified of the cancellation of any or all services received, those services will be billed on a recurring basis.
  2. In the event of payments being effected by credit card Customer shall accept prepayments to be billed and charged automatically, and that Provider may apply the amount due to the provided credit card at any time. However Provider agrees that pro-rated refunds for unused time periods shall be provided upon written request, in the event of account termination and the computation of the refund to be made shall be at the sole discretion of the Provider.
  3. If the payments were effected through credit card, the Customer admits being an authorized user of any credit card that it supplies to Provider and accepts that the Provider has an obligation to fully investigate any possible fraudulent credit card use as necessary.

SUSPENSION / TERMINATION

  1. The Provider shall suspend and or terminate at its discretion in the following situations immediately and without notice and, namely(a) Customer’s use of the Provider’s system to engage in software piracy or other violations of law;(b) The Customer accepts that if any security violations are believed to have occurred in association with its account, pending an investigation and its resolution;

    (c) Customer shall not transmit unsolicited or prohibited advertisement or other materials harassing or illegal through electronic mail, Usenet postings, or other Internet media thorough the use of Provider or any other service with reference to services obtained through Provider, for unsolicited mass mailings, postings, or other activities considered an annoyance to others, commonly referred to as “spamming”;

    (d) use of any material which are or are likely to be construed as being illegal, obscene threatening defamatory discriminatory promoting illegal or unlawful activity or otherwise objectionable or in violation of any rules regulations or laws to which the website is subject.

  2. In any of the above situations the Provider shall notify the appropriate authorities accordingly and release all information to the appropriate authorities even if such information is confidential or received confidentially and in pursuance thereof cooperate in any government or legal investigation regarding any aspect of services rendered or sold to the Customer
  3. In any of the above situations the Provider shall not be liable for any damages expenses loss of business/profits costs howsoever caused to the Customer by the decision taken by the Provider to suspend or terminate the Customer’s accounts with the Provider.
  4. In the event Customer is dissatisfied with Provider service or any of its terms, conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to discontinue/terminate the service and such refunds if any to be made by the Provider to the Customer shall at the sole discretion of the Provider.

GENERAL PROVISIONS

  1. The Provider is under no obligation to notify any third-party providers of services, merchandise, or information, nor any liability for any consequences resulting from such discontinuance or lack of notification. However the Provider may do so if in the discretion it considers necessary.
  2. This Agreement supercedes all prior agreements,arrangements and understandings whether written electronic or oral between the parties and constitute the entire agreement between the parties relating to the subject matter herein. No addition to or modification of any provision of this Agreement shall be binding upon the parties unless made by a written instrument signed by a duly authorised representative of each of the parties.
  3. Notwithstanding that the whole or any part of the clauses in this Agreement may prove to be invalid or unenforceable all other clauses of this Agreement and the remainder and parts of the clauses in question shall remain in full force and effect and the invalidated or the unenforceable parts of the clauses shall be read and applied in a manner as to render it valid and enforceable in accordance with the laws of Singapore.
  4. This Agreement shall be interpreted and enforced in accordance with Singapore Law. By accessing the above websites, you agree that Singapore law, including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (No 25. of 1998), shall govern such access as well as the above terms.
  5. Customer agrees that all services provided by Provider shall be deemed to have been requested and provided in Singapore. Customer submits to the laws of Singapore over any and all claims or disputes arising from or relating to this agreement or in relation to the services rendered by Provider.
  6. Any notice or communication under or in connection with the Agreement shall be in writing and shall be delivered by way of post e-mail or facsimile to the Customer’s above address or to such address as the Customer had notified the Provider in writing.
  7. Proof of posting or dispatch of any notice or communication to a party shall be deemed to the proof of receipt:(a) in the case of letter posted in Singapore on the 3rd working day after posting;(b) in the case of facsimile when confirmed by an activity report indicating that the correct number of pages was sent to the correct facsimile number and(c) in the case of e-mail where such-mail has actually been received by a person designated by the recipient to receive such a message and such message is in a format decipherable by the recipient’s message or its information system.
  8. The Customer shall indemnify, defend and hold harmless the Provider from any and all liability, penalties, losses, damages, costs on a solicitor and client basis, expenses, attorneys’ fees of whatever nature arising out of or in connection with any claim or action made against the Provider caused by or resulting directly or indirectly from the use of the services herein without any limitation or exception or from the conduct of the Customer. This indemnification and hold harmless agreement extends to all issues associated with your account, including but not limited to domain name selection and Web site content.
  9. Any disputes arising out of or in connection with this Agreement shall be submitted to the Singapore Mediation Centre for mediation and in that regard the parties agree(a) to abide by the Singapore Mediation Centre’s Mediation Procedure and the annexures thereto and that the mediation and the terms and process of mediation including all fees shall be governed by the said mediation procedure and the annexures thereto(b) and to abide by any settlement and to the effect the terms thereof reached thorugh such mediation.
  10. Audit Right. The Provider reserves the right to audit on the services Customer has subscribed from the Provider (at least once annually) to determine (i) what third party software is installed on the services (ii) the total number of user using each third party software licensed account of the services. Customer shall indemnify the Provider against any cost, claim, loss, damages, liability, demand and/or expense as a result of failure by Customer to be properly licensed in respect of use of any third party software.

1.0 Domain Name Registration

If SIGNETIQUE shall acquire an Internet Domain Name on behalf of the Client, Internic (or a local NIC) will invoice the Client separately for the name. In this respect , please refer to current prevailing charges as set out in the respective Internic or local NIC websites ( as at March 2006, global domains .com .net .org charges are S$15 per year, local domains .com.sg .org.sg charges are S$48 per year as at Feb 2009). The Client hereby waives any and all claims which it may have against SIGNETIQUE, for any loss, damage, claim or expense arising out of or in relation to the registration of such Domain Name in any on-line or off-line network directories, membership lists or registration lists, or the release of the Domain Name from such directories or lists following the termination of the providing of this service by SIGNETIQUE for any reason. For Domain name order online is not reserved until full payment is received and depending on availability at the point of processing.

Domain name privacy is optional and not available to some TLDs e.g. sg Domains.

You agree that for each Domain, You will provide to the Service Providers and maintain as current and accurate, the following information:

  • Your name, address, email address, postal address, phone and fax numbers;
  • The name, address, email address, postal address, phone and fax numbers for the Domain’s administrative, technical, and billing contacts;
  • The primary and secondary domain name servers for the IDP Domain;
  • Adhere to the guidelines, requirements, terms and conditions stipulated by the repecitive network information center (NIC). For example; SG domains registration policy and procedures guidelines can be found here.

You agree to:
(i) update this information immediately as it changes over time;
(ii) respond within five (5) business days to any inquiries made by either Service Provider to determine the validity of personal information provided by You;
(iii) promptly respond to messages regarding correspondence addressed to or involving Your Domain(s), as more fully set forth in section 6 below.

AFTER EXPIRATION OF THE TERM OF A DOMAIN NAME REGISTRATION: Immediately after the expiration of the term of domain name registration services and before deletion of the domain name in the applicable registry’s database, you acknowledge that we may direct the domain name to name-servers and IP address(es) designated by us, including, without limitation, to no IP address or to IP address(es) which host a parking page or a commercial search engine that may display advertisements, and you acknowledge that we may either leave your WHOIS information intact or that we may change the contact information in the WHOIS output for the expired domain name so that you are no longer the listed registrant of the expired domain name.

Reactivation Period Process. For a period of approximately 30 days after expiration of the term of domain name registration services, you acknowledge that we may provide a procedure by which expired domain name registration services may be renewed. You acknowledge and agree that we may, but are not obligated to, offer this process, called the “reactivation period.” You acknowledge that you assume all risks and all consequences if you wait until close to or after the expiration of the original term of domain name registration services to attempt to renew the domain name registration services. You acknowledge that we, for any reason and in our sole discretion, may choose not to offer a reactivation period and that we shall not be liable therefore. You acknowledge that reactivation period renewal processes, if any, may involve additional fees which we and your Primary Service Provider may determine. You acknowledge and agree that we may make expired domain name services(s) available to third parties, that we may auction off the rights to expired domain name services (the auction beginning close to the end or after the end of the reactivation period), and/or that expired domain name registration services may be re-registered to any party at any time.

After the reactivation period, you agree that we may either (i) discontinue the domain name registration services at any time thereafter, (ii) that we may pay the registry’s registration fee or otherwise provide for the registration services to be continued, or, (iii) if we auctioned the domain name services to a third party, that we may transfer the domain name registration services to such third party.

In the case of (i), above, you acknowledge that certain registry administrators may provide procedures by which discontinued domain name registration services may nonetheless be renewed. You acknowledge and agree that we may, but are not obligated to, participate in this process, typically called the “Redemption Grace Period” (“RGP”). You acknowledge that we, for any reason and in our sole discretion, may choose not to participate in the RGP process with respect to any or all of your domain name registration services and that we shall not be liable therefore. If available, RGP typically ends between 30 and 42 days after the end of the reactivation period of the domain name services, as the reactivation period applied to you. The typical RGP fee is $160 plus any registration fees. You agree that we are not obliged to contact you to alert you that the domain name registration services are being discontinued.

In the case of (ii), above, you acknowledge that we may then set the name-servers and the DNS settings for the domain name services, that we set the DNS to point to no IP address or to IP address(es) which host parking page(s) or a commercial search engine that may display paid advertisements, and you acknowledge that we may change the contact information in the WHOIS output for the expired domain name so that you are no longer the listed registrant of the expired domain name. You acknowledge that we do not have to pay you any of the proceeds, if any, we may earn as a result. You agree that we are not obliged to contact you to alert you that the domain name registration services are being continued. In this case, the domain name will be designated as being in the extended redemption grace period (“ERGP”), and you will be allowed to assume, during the first 120 days of the then extant registration term, complete management of the domain name services, including the right to control the DNS settings, provided that you pay a fee of $160 (US dollars) plus any registration fees. After the end of the 120-day period, if you do not exercise your rights under this provision, you agree that you have abandoned the domain name services, and relinquish all rights and use of the domain name services.

In the case of (iii), above, the third party who won the auction for the domain name services will control the domain name services, including control over the WHOIS information and the DNS settings. You may recover the domain name registration services for a period of up to 42 days after the end of the reactivation period, as such reactivation period applied to you. You agree that we are not obliged to contact you to alert you that the domain name registration services are or were auctioned. You acknowledge that we do not have to pay you any of the proceeds, if any, we may earn as a result of such an auction. To exercise your rights to recover auctioned domain name services, you must contact us and provide us with a certified letter addressed to “Expiration Recovery” and including documents setting forth your identity and address, which identity and address must be the same as that of the registrant as it was listed in the WHOIS information for the domain name services prior to expiration, a copy of a commonly accepted (in the United States) picture ID (such as a drivers license or passport) which supports your identity and address claim, a front and back photocopy of your credit card and you must a statement authorizing payment of the reinstatement fee to such credit card, which is USD$160 plus any registration fees. In doing so, you must provide us with sufficient time to allow us to receive and evaluate your documents and to contact the auction winner prior to the end of 30 days after the end of the reactivation period of the domain name services.

1.1 DNS hosting is provided free to customer at ns01, ns02, ns03, ns04 ns05, ns06, ns07, ns08, ns09 and ns10.signetique.com.

Free DNS hosting and service are recognized as the authoritative source for DNS entries in your domain or domains, SIGNETIQUE is not obligated to ensure that
(a) your DNS records are correctly configured,
(b) your DNS entries will be properly resolved, or
(c) SIGNETIQUE’s DNS will be continuously available on an uninterrupted basis. You acknowledge that it is your responsibility to test SIGNETIQUE’s implementation and administrate your DNS entries or your DNS hosting at your own via SIGNETIQUE control panel and notify SIGNETIQUE of any misconfiguration or error in that implementation.

In the event that your DNS hosting arrangement with SIGNETIQUE is terminated, you agree that SIGNETIQUE has no obligation to provide DNS files, settings, or any other material related to your DNS entries in SIGNETIQUE DNS system to you or any third party, and you agree that SIGNETIQUE has no obligation to forward DNS requests to or from your new DNS host.

Domain Registration Agreements:

2.0 Server and Cloud Agreements:

Announcement: We wish to inform you Signetique will now be operating under Exabytes. Click here for more information.